Statements
Refund policy
We want you to feel good about every piece you take home. Refund requests must be made within 24 hours of purchase.
24-hour window
Contact us within 24 hours of your purchase to start a refund request.
Original condition
Items should be returned in the condition they were purchased, with their original tags still attached.
Start a request
Message us with your order details and we will confirm the next step.
How to request a refund
- Contact Statements within 24 hours of purchase.
- Share your order number or proof of purchase, the item name, and the reason for the request.
- Keep the item in the condition it was purchased, with its original tags still attached and ready for review.
- We will confirm the request and explain the return or handover process.
Delivery and pickup
This policy applies to items bought online and items collected from the Statements boutique. If an item arrives damaged or is not the item you ordered, contact us as soon as possible so we can review it with you.
Questions
We are happy to help with a specific order or situation.
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